CPQ

Hello, in a Multisystem setup, a product appearing multiple times even if its product assignment sits outside of the multi-system. How do I fix this?Ex. Product "Certified Migration Partner", shows twice even if it's presentation rule is outside the multi system.

I’m trying to read Contacts from the Account Contact Relationship object in SFDC, how do I set it up in Dealhub?

You are able to edit the HTML of a question label. This can be useful for a header or a warning.   To do this configure the question label with the following html code:<font size=4 face="Arial" color=#2596be><b>Proposal Info </b></font>You can use color, font, size, italics and other HTML options. 

In partner levels tiers - do we have an option that the "Partner Program" will be selected automatically from a SF field?

Managerial Summary: The process takes product and shipping data from DealHub, transforms it into Avalara’s format, retrieves official tax calculations, and delivers line-level tax amounts back to DealHub in real time.Optional Middleware Tools: Make, Zapier, Workato, n8n, Celigo, etc. Trigger: Webhook from DealHubDealHub sends product and shipping data when a quote requires tax calculation. Step 1: Collect Product Data The middleware iterates through product line items (SKU, Name,

Formatting troubles with your Word sub-doc template? Do your graphics and formatting look super sleek in Word, but once uploaded to DealHub and previewed in your proposal, they appear misaligned? Tip: Verify the margins on the Word doc and the DealHub editor are the same! This will prevent any misalignment or differences when viewing your template in DealHub and preserve your perfectly polished masterpiece. To check this, navigate to Version Settings > Output Documents > Document Templates > Select Your Template > Settings (top right). DealHub’s recommendation is to use: 80px for top and bottom margins and 60px for left and right margins. The table below converts pixels to inches and cm for Word margins. 

This section outlines how DealHub calculates key revenue metrics—ARR (Annual Recurring Revenue), ACV (Annual Contract Value), and TCV (Total Contract Value)—based on product types and durations. These metrics are available out-of-the-box and can be used for display purposes or synced to your CRM. ARRARR focuses solely on predictable, recurring subscription revenue and excludes one-time product charges.Applicable to: Recurring products only Calculation basis: Product duration (in months) Not applicable to: One-time products 

Hey, I have a closed Deal in HubSpot and set it as Closed Won. Now the Sign Externally button is not visible in Dealhub, what can be done now to move the quote status to WON?

I have a client that has multiple documents that require individual signatures. They are wondering if the signing of these multiple documents can be facilitated within the DealRoom?Example, Like the client needs to sign the following individuallyThe MSA The Contract The Terms of Usage / ServiceIf we support this how is this configured for each document? 

Hey everyone, I'm running into a confusing issue when trying to set up a new Price Book.Does anyone know why products are getting duplicated in Salesforce (SF) when I create a new Price Book? It seems like adding the Price Book entries is somehow triggering a duplicate Product record creation, which shouldn't happen. Any thoughts on potential triggers, like automation or specific settings I should check in our CPQ package?

My 'Premium Support' product's price needs to be a percentage of a subtotal, but that subtotal includes Add-on products that are already calculated as a percentage of other products (Subscriptions). Since standard Percent of Total (PoT) struggles with this nested structure, what is the specific Price Rule or PoT Scope setting required to correctly calculate this price hierarchy?

We have over 100 partners using DealHub CPQ and are looking for a strategy to eliminate their Salesforce Partner Community licenses entirely to reduce costs. The requirement is that these partners must still be able to generate quotes in DealHub, which requires syncing data back to our SFDC org. Have any teams successfully leveraged a dedicated PRM like Vartopia or MindMatrix to create a "headless" CPQ access point that bypasses the need for costly SFDC user licenses?

Is there a way to mass backfill the new Partner and Special Discount fields from our data warehouse (DH) onto previously Closed Won Opportunities in Salesforce (SFDC)? We need a report to capture this historical data, but the core challenge is updating these old records. Any best practices or known tools for this type of historical data sync?

I am trying to calculate a subtotal from a repeatable section of line items where users manually enter a quantity for different non-standard products (Manual Items). Crucially, I only need to sum the Quantity field for 5 out of the 10 possible products in that group. How can I configure a Summary Variable or Price Rule to conditionally filter and sum the Quantity field based on the product name or ID for only the 5 required rows, so I can use that targeted subtotal for subsequent pricing logic?

Hey team,What's the best way to sync the "Document Type" (e.g., Proposal, Quote) selected in our CPQ Playbook back to a corresponding field on the Opportunity/Quote object in Salesforce?Looking for automation recommendations (Flow, Apex, or CPQ setting) to close this data loop. Thanks!

Hi all,Is there a way for us to set an approval rule that would trigger whenever the user changes the List Price (referred to as "Volume Price" in our instance) in the Product Summary tab? We have dynamic pricing enabled to give reps the ability to update the list price if needed, but we want to set an approval to trigger whenever the value is changed from the default price assigned. 

When one approver in a group approves a proposal via email reply, the other approvers receive a confirmation that no action is needed. Does this same "no action needed" confirmation notification also occur when the approval is done through the DH environment (Digital HQ) or via Slack?

Where should a product-specific multiplier be stored for calculation: in the Factors sections (global/general variables) or in Product Factors (variables specific to a product)

Is it possible to set up products in a system so users can freely edit the product name and price, keep a consistent SKU, and have their changes sync back to Salesforce? What are some practical ways to enable this kind of customization, especially for products that appear in repeatable question groups or flexible structures within the document output?

If you share a quote with someone in your system, can you let them edit or change the quote while blocking them from submitting or finalizing it? How does your workflow or permission structure support this kind of collaboration—what steps or settings do you use to separate editing rights from submission authority?

Is there a way for managers to view all proposals submitted by their team members automatically, or to have those proposals shared with them by default? 

What are some good ways to support a fully customizable product in a SaaS subscription setup? My customer does not use product descriptions in their output documents or deal records—only product name and price are shown. Is there a way to let them freely edit the product name and price, while keeping the SKU constant and still syncing all changes back to Salesforce? Their products typically appear as groups of repeatable questions. 

Hi teamIf I have a rule-based approval workflow set to Active: ALWAYS, what happens when I duplicate a quote that has already been approved? Will the duplicated quote trigger the approval workflow again, or will it carry over the approval status from the original quote?

With multi-system used as multi offer, is it possible to have the T&Cs sections under the pricing table of each offer?Each pricing table of each offer has a different T&C section. So instead of scrolling to the end of the document to see all T&Cs the request is to have each pricing table and the relevant T&C be connected.Thanks

Hi, There is a text section that I want to display only after the buyer signs the deal. Until now, I used the condition BuyerSignedDeal = Yes, and it worked. However, after integrating DocuSign, it seems that this parameter no longer works, and the section is not displayed.I would appreciate any ideas on how I can ensure that this section is shown only after the buyer’s signature when using the DocuSign integration.